This week we get a questions from a repeating asker, Darryl Rixon from The UK. Darryl asks about a client who decides to go with a different photographer. He asks the best way to approach them or handle the situation. The guys give their best advice on handling a situation like this (and go off on a bunch of targets like usual. Enjoy the episode!
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I took clients leaving personal at first, but like Rich I have come to realize it’s just part of business. I’ve had clients leave for lots of different reasons, but price is a big factor.
I’m with Rich… Let it go. But keep them on your Christmas card list.
Hi guys, thanks for the podcast and information. You are on the pulse of the industry.
Here is what has served me well, as a freelancer and (present) full time employee with a large corporation.
“You owe your customers/employer your best efforts, they owe you a day of pay.” Anything more is gravy.
Business and money are technical. When they become personal, you will never win and always loose.